NCL Revamps Menu as American Diner Goes Complimentary

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American Diner on Norwegian Joy becomes a complimentary restaurant with menu changes
  • Norwegian Cruise Line has transitioned the American Diner into a complimentary dining venue on select ships.
  • The menu has been revised, with some items removed and new options added.
  • The change aims to enhance the dining experience and alleviate congestion at other complimentary dining venues.

Norwegian Cruise Line (NCL) recently announced a significant change in its dining options. The American Diner, previously a specialty dining venue, is now a complimentary option for guests aboard select ships. This transition, which began on January 2, 2024, is expected to be completed by mid-February across six NCL vessels: Norwegian Getaway, Escape, Encore, Breakaway, Bliss, and Joy​​.

The American Diner has a classic Americana atmosphere reminiscent of a 1950s diner. The diner features checkered floors, traditional booths, and chrome accents, providing an immersive experience​​​​.

A view of the American Diner on Norwegian Encore

The specialty restaurant struggled to attract guests as a paid option. The menu shift to complimentary dining is part of NCL’s strategy to enhance the guest experience by offering more inclusive dining options.

As part of this change, American Diner features a revised menu. Popular items like Lobster Sliders have been removed. The new starters include smoked fish dip, white bean chicken chili, and cheese nachos. The main dishes feature a variety of sandwiches and comfort foods like chicken pot-pie casserole and homemade meatloaf. Dessert options include bread pudding, carrot and walnut cake, and chocolate mousse.

Notably, milkshakes still incur a $7 surcharge​​​​.

This move is expected to relieve pressure on other complimentary dining venues on the ships, such as the Garden Cafe and Main Dining Rooms, by offering guests an additional no-cost dining option​​. The American Diner is available only on Breakaway and Breakaway-Plus class ships and is not expected to be featured on the new Prima-class ships​​​​.

Cruise passengers welcome the change as the cruise industry has seen fees and add-on pricing increases. American Diner is often empty and not a popular choice among cruisers. It will be interesting to see if the move brings more passengers to the restaurant.

Marcello De Lio
Marcello De Lio

Marcello's been cruising since he was 12 years old. He loves the freedom that cruising provides, meeting new people, and exploring amazing new ships. Marcello created High Seas Cruising to share his passion for cruising and travel with readers and grow a community of passionate voyagers.

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