Norwegian Cruise Line Latitudes Rewards Program

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Join the revamped Norwegian Cruise Line Latitudes Rewards Program and unlock exciting perks for frequent cruisers, including spa treatments, internet packages, shore excursions, pictures, and exclusive merchandise.

Achieve the coveted Ambassador level for the ultimate reward: a free cruise for two!

Norwegian Cruise Line’s Latitudes Reward program offers perks and benefits for first-time and seasoned Norwegian cruisers. Our guide details all you need to know about maximizing your membership benefits.

Ways to Earn Points

Norwegian Bliss Departing a Caribbean PortPin

Gaining points in the Norwegian Cruise Line’s Latitudes Rewards Program is straightforward and rewarding.

Here’s how you earn Latitudes points:

  • Cruise Duration: Earn one point for every night you spend aboard a Norwegian Cruise Line ship. The longer your cruise, the more points you accumulate, making every night at sea a step closer to more exclusive benefits.
  • Stateroom Category: Earn an additional one point per night while staying in a Concierge-level cabin, the Haven rooms, or full-fare suites (not including mini-suites or club balcony suites).
  • Special Promotions: Look out for special promotions and offers allowing you to earn extra points. Norwegian Cruise Line periodically runs bonus point campaigns for certain itineraries, booking windows, or activities onboard.
  • Latitudes Insider Offers: Earn an additional one point per night when the cruise is booked using a Latitudes Rewards Insider Offer (special offers for Latitudes Rewards members)

Editor’s Tip

Additional points for guests staying in suites only apply to guests who booked the suite at the time of reservation. The additional loyalty points don’t apply to guests whose suite reservation results from an upgrade.

Smart cruisers can quickly move up the tiers of the Latitudes Rewards Program, gaining access to exclusive benefits that make every Norwegian cruise better. Whether you’re new and excited to start earning rewards or a frequent cruiser aiming to get the most out of your trips, these strategies are key to enhancing your cruise experience.

Latitudes Rewards Program Tiers and Benefits

Norwegian Jewel Cruise Ship from Norwegian Cruise Line leaving the Canada Place cruise terminal in downtown Vancouver for a seven-day Alaska cruise vacationPin

Norwegian Cruise Line’s Latitudes Rewards program features seven tiers:

  • Bronze (1 to 19 points)
  • Silver (20 to 44 points)
  • Gold (45 to 74 points)
  • Platinum (75 to 149 points)
  • Sapphire (150 to 349 points)
  • Diamond (350 to 699 points)
  • Ambassador (700 or more points)
Norwegian Cruise Line Latitudes Rewards Program TiersPin

Each level in the program is assigned a different metal or jewel, except for the highest tier, Ambassador.

The more you cruise, the more points you accumulate. After earning the required points, you’ll move to the next tier.

Each tier is carefully crafted to enhance your cruising experience and reward loyal NCL cruisers. The more you cruise with Norwegian, the more rewarding your journeys become.

Bronze Tier Perks (1 Point)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 30% Discount on the Unlimited Open Bar Package
  • 10% Discount in the Duty-Free Shops

Silver Tier Perks (20 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 40% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 10% Discount on Shore Excursions
  • 20% Discount on Photos
  • 15% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party

Gold Tier Perks (45 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 40% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 10% Discount on Shore Excursions
  • 25% Discount on Photos
  • 20% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party
  • 50% Off 1 Bag of Laundry
  • Priority Tendering at Tender Ports
  • Priority Disembarkation
  • One 500ml Carton of Sustainably Sourced Water

Platinum Tier Perks (75 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Dedicated Pre-Cruise Service Desk
  • Early Access to Book Onboard Entertainment Dining. and Activities
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 45% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 10% Discount on Shore Excursions
  • 30% Discount on Photos
  • 20% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party
  • One Free Bag of Laundry
  • Priority Tendering at Tender Ports
  • Priority Disembarkation
  • One 500ml Carton of Sustainably Sourced Water
  • Priority Check-In and Embarkation
  • 15% Discount on NCL Internet Packages
  • Chocolate Covered Strawberries
  • Dinner for Two with a Bottle of Wine
  • Dinner for Two
  • Wines Around the World Tasting
  • Behind the Scenes Ship Tour
  • Concierge Service

Sapphire Tier Perks (150 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Dedicated Pre-Cruise Service Desk
  • Early Access to Book Onboard Entertainment Dining. and Activities
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 45% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 15% Discount on Shore Excursions
  • 30% Discount on Photos
  • 20% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party
  • One Free Bag of Laundry
  • Priority Tendering at Tender Ports
  • Priority Disembarkation
  • Two 500ml Cartons of Sustainably Sourced Water
  • Priority Check-In and Embarkation
  • 20% Discount on NCL Internet Packages
  • Chocolate Covered Strawberries
  • Dinner for Two with a Bottle of Wine
  • Dinner for Two
  • Wines Around the World Tasting
  • Behind the Scenes Ship Tour
  • Concierge Service
  • Priority Seating at Restaurants and Entertainment Venues
  • Dinner with Ship Officers

Diamond Tier Perks (350 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Dedicated Pre-Cruise Service Desk
  • Early Access to Book Onboard Entertainment Dining. and Activities
  • One-Time Free Cabin Upgrade
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 50% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 15% Discount on Shore Excursions
  • 30% Discount on Photos
  • 20% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party
  • One Free Bag of Laundry
  • Priority Tendering at Tender Ports
  • Priority Disembarkation
  • Two 500ml Cartons of Sustainably Sourced Water
  • Priority Check-In and Embarkation
  • 25% Discount on NCL Internet Packages
  • Chocolate Covered Strawberries
  • Dinner for Two with a Bottle of Wine
  • Dinner for Two
  • Wines Around the World Tasting
  • Behind the Scenes Ship Tour
  • Concierge Service
  • Priority Seating at Restaurants and Entertainment Venues
  • Dinner with Ship Officers
  • Exclusive Sail & Sustain Mixology Experience

Ambassador Tier Perks (700 Points)

  • Latitudes Rewards Insider Offers on Select Sailings
  • Early Access to New Product Info
  • Exclusive Members-only Offers
  • Dedicated Pre-Cruise Service Desk
  • Early Access to Book Onboard Entertainment Dining. and Activities
  • Free 7-Day Cruise
  • Latitudes Digital Magazine
  • Member Cruises
  • Exclusive Offers from Caesars Entertainment
  • Special Ambassador Gift
  • Keycard Recognition
  • Signature Bronze Tier Pin
  • Onboard Latitudes Rewards Representative
  • Free Artwork for Attending Art Auction
  • 50% Discount on the Unlimited Open Bar Package
  • 15% Discount in the Duty-Free Shops
  • 20% Discount on Shore Excursions
  • 30% Discount on Photos
  • 20% Discount on Spa Treatments While at Port
  • Access to an Exclusive Cocktail Party
  • One Free Bag of Laundry
  • Priority Tendering at Tender Ports
  • Priority Disembarkation
  • Two 500ml Cartons of Sustainably Sourced Water
  • Priority Check-In and Embarkation
  • 25% Discount on NCL Internet Packages
  • Chocolate Covered Strawberries
  • Dinner for Two with a Bottle of Wine
  • Dinner for Two
  • Wines Around the World Tasting
  • Behind the Scenes Ship Tour
  • Concierge Service
  • Priority Seating at Restaurants and Entertainment Venues
  • Dinner with Ship Officers
  • Exclusive Sail & Sustain Mixology Experience

NCL Latitudes Rewards Program Fine Print

Norwegian Cruise Lines Norwegian Dawn ship visiting the island of St ThomasPin

The Latitudes Rewards Program from Norwegian Cruise Line offers enticing benefits for loyal cruisers. From shore excursion discounts to complimentary dinners and even a free cruise, the rewards amplify the cruising experience.

  • Points Accumulation: Rewards points are credited to members’ accounts approximately 48 hours after completing a cruise. That means upgrades in membership tier and associated benefits take effect on future sailings even if you would have enough points to bump up a tier mid-way through your sailing.
  • Shore Excursion Discounts: Shore excursion discounts apply when booking online or on the ship. When booking online, the discount is applied automatically at checkout.
  • Internet Package Discounts: Discounts on internet packages apply only to the Unlimited 1 device and Unlimited Premium 1 device WiFi plans. However, you cannot combine the discounts with the Norwegian Cruise Lines Free at Sea promotion’s complimentary internet package.
  • Free Specialty Dinner: The free specialty dinner benefit includes one appetizer, one entrée (up to $35), and one dessert. For those selecting an entrée exceeding this limit, an additional charge will be added to your onboard account for the price difference. The availability of restaurants varies across the fleet, with specific substitutions on ships like Norwegian Bliss, Joy, Encore, and Spirit. This benefit covers service charges and is available per stateroom on sailings of five days or more.
  • Diamond Cabin Upgrade: Upon reaching the Diamond tier, members are eligible for a one-time cabin upgrade, subject to availability. This upgrade allows for a one-category increase up to the Club Balcony Suite level but excludes suites and The Haven. You must utilize this upgrade within the first year of achieving Diamond status.
  • Ambassador Free Cruise: The pinnacle of Latitudes Rewards, the Ambassador level, offers a complimentary 7-night cruise in a balcony cabin. There are no destination requirements and you can upgrade to a Suite or The Haven by paying the difference. Note that the free cruise benefit may not be available during peak holiday periods like Christmas and New Year.

For the full terms and conditions, visit Norwegian Cruise Line

When Are Latitudes Rewards Points Added to My Account?

Points are credited to your account within 48 hours following the completion of each cruise. Therefore, if a cruise earns you enough points to advance to the next tier, the upgraded tier’s benefits become available for use on your subsequent cruise, not during the cruise that enabled your status elevation.

Do Latitudes Rewards Points Expire?

Unlike some airline loyalty programs, your Latitudes Rewards Points never expire, and your status level never drops. In fact, Norwegian Crusie Line allowed passengers to keep their tier and point status when they revamped their loyalty program in 2022.

Do Latitudes Rewards Points Transfer to Other Norwegian Brands?

No. Rewards points are only earned for sailings on Norwegian cruises and are not transferrable to other cruise lines. Norwegian Cruise Line’s sister brands include Regent Seven Seas and Oceania Cruises.

What if I am Missing Points From a Past Cruise?

If you’ve taken a cruise with Norwegian Cruise Line but don’t see the points awarded to your account, you should contact the cruise line. According to NCL, earned points are added to your account within 48 hours of the completion of your cruise. If you don’t see the points in your account, you can claim past cruises if you notify the cruise line within 12 months of the end date.

To claim your past cruise, you can log into your NCL account. You can find the link to report missing rewards points in your past cruise history.

For more help, you can reach the Latitudes Rewards desk at 866-234-0292.

How Do I Find My Latitudes Rewards Number?

There are several ways to find your Latitudes Rewards number:
1. Log in to your My NCL account.
2. Call the Latitudes Rewards helpline at 866-234-0292.
3. The number can be found on your Cruise Documents (eDocs), and the Latitudes Insider Offer email.

Will I Receive Points if I Cancel a Cruise?

No. You will not receive points for canceled cruises even if the cruise was paid in full and you paid the cancellation penalty.

Article by

Marcello De Lio

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