Celebrity Cruises has made it easier than ever to stay connected at sea.
When you cruise with Celebrity’s “Always Included” fare, you’ll receive Basic WiFi, gratuities, and the Classic Drinks Package with your base fare.
If the Basic internet service isn’t enough, passengers can upgrade to Premium for faster internet speeds and access to more social media, streaming, and more.
But how fast is the Celebrity cruise internet package? And should you upgrade to Premium?
Keep reading to find out more about Celebrity’s WiFi Packages.
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Celebrity Cruises Internet at a Glance
Celebrity offers two internet packages for passengers, Basic WiFi or Premium WiFi.
Beginning November 17, 2020, Celebrity Cruises began including Basic WiFi with every cruise ticket as part of their Always Included fare. With the new ticket pricing, all guests on Celebrity will receive WiFi, the Celebrity’s Classic Drinks Package, and gratuities included with your cruise fare.
Celebrity Cruise WiFi Packages
As the name suggests, the Basic WiFi package provides basic web access. You can use this internet service for web browsing, email, and messaging apps.
It’s important to remember that the Basic internet package limits your internet usage. While you can browse for unlimited time, the cruise line throttles internet speeds and blocks access to several websites, including social media and streaming services.
Basic WiFi on Celebrity Cruises costs $20 per person per day but is free when you book through the Always included fare.
Passengers who require access to streaming services, social media, or video calls should consider upgrading to Premium.
By upgrading to the Premium WiFi Package, you can access the same web functions included with the Basic WiFi, and video chat social media. Additionally, the Premium WiFi package allows you to stream videos, music, movies, and shows.
The Premium WiFi package costs $35 per person per day. If you purchase the Always included fare, you can upgrade to the Premium package at a discounted rate.
Upgrading from basic to premium costs $13 per person per day when upgraded before the cruise or $15 per person per day when upgrading the package on the cruise ship.
How Fast is Celebrity Cruises WiFi?
While on Celebrity Apex, I tested the internet speeds of the Premium WiFi to see how it compares to other cruise lines.
I conducted several speed tests throughout the cruise, using SpeedTest.net on my laptop and Android phone. I ran tests at different times of day to account for the time of day and the ship’s position.
I consistently found download speeds of 3 to 5 Mbps, similar to sister cruise line Royal Caribbean’s Voom internet at sea.
What surprised me most about the tests was that the upload speeds were the same as the download speeds. I expected the upload speeds from our speed tests on Royal Caribbean and Carnival Cruise internet service to be about half the download speeds.
Regardless, Celebrity’s internet speeds align with what you can expect from most major cruise lines.
The internet service will be significantly slower than you might be used to back home, but it will still be fast enough for basic web browsing, emails, and video chatting. And the internet lived up to its promise allowing us to stream Netflix, Amazon Prime, and Disney Plus from our balcony.
We did have some hiccups and stuttering when we tried video chatting back home. However, the internet service wasn’t at all bad for a moving cruise ship sailing in the middle of the ocean receiving internet from a satellite.
How to Upgrade to Premium WiFi?
If you’ve booked your cruise with the Always Included package and want to upgrade from Basic WiFi to Premium, you can do so from the Cruise Planner.
The upgrade charge is $13 – $15 per person per day. It’s important to note that you will only be able to make the upgrade from your cruise planner once you have paid in full.
Alternatively, you can upgrade the internet package once you are on the ship. Simply visit Guest Services, and they will help get you set up.
If you have any issues connecting to the onboard WiFi, Guest Services is more than happy to help you connect your device.
Is It Worth Upgrading to Premium WiFi?
If you already have the basic internet package through the Always Included cruise fare, you may be wondering if it is worth upgrading to Premium WiFi. At $13 per person per day when purchased before the cruise.
Upgrading to Premium costs $91 per person for a 7-day cruise.
If you wait until you’re on the ship to upgrade, it’ll cost $15 per person per day. Or $105 for a 7-day cruise.
You can upgrade your internet package by Celebrity Cruises Contact Center before your cruise or visit the iLounge when on the cruise ship.
If you plan to video chat, use social media, or stream videos, music, and audio, you’ll want to consider upgrading to the premium package. If you want faster internet speeds, upgrading before sailing is best to get the cheaper rate.
Cruise lines, like Celebrity, throttle internet speeds on the lower tier packages. Further, the cruise line blocks social media sites and streaming services for Basic WiFi users. If you want full internet service, you should upgrade to Premium.
We always upgrade to the Premium package. The premium internet plan has faster internet speeds and makes it more enjoyable to browse the web.
Bottom Line: Celebrity Cruise Internet Package
If you’re new to cruising, you might be surprised at the steep pricing for internet access. Further, the internet speeds won’t be as fast as you are used to getting back home.
Web pages take longer to load, and videos are not always crystal clear HD. But we could access Netflix, Amazon Prime, and Disney Plus. We were even able to video chat with friends and family back home.
That said, Celebrity Cruises’ internet speeds are on par for the cruise industry. And the addition of Basic WiFi with the Always Included fare makes it cheaper than ever to stay connected at sea.
Is WiFi Free on Celebrity Cruise?
Eligible guests who choose the “Always Included” fare receive the Basic WiFi package free of charge.
The Basic WiFi package provides unlimited internet use for basic web browsing, email, and messaging.
How Much is Premium WiFi on Celebrity?
Premium WiFI on Celebrity Cruises is $35. Passengers can upgrade from the Always Included Basic internet service to Premium WiFi for $20 per person per day.
Passengers can upgrade before their cruise through the online Cruise Planner or in person at guest services.
Can I Use My Cell Phone on a Celebrity Cruise?
Yes. You can use your cell phone on a cruise ship, just as you would on land.
However, you may be charged roaming rates by your internet provider. Some wireless carriers offer cruise packages to help you avoid roaming fees on cruise ships.