Celebrity Cruises has made it easier than ever to stay connected at sea.
When you cruise with Celebrity’s “Alll Included” fare, you’ll receive Basic Wi-Fi, gratuities, and the Classic Drinks Package with your base fare.
Celebrity Cruises uses Starlink internet service for some of the fastest internet speeds at sea.
But how fast is the Celebrity Cruise internet package? And should you upgrade to Premium?
Keep reading to find out more about Celebrity’s Wi-Fi Packages.
Table of Contents
Celebrity Cruises Internet at a Glance
Celebrity offers two internet packages for passengers: Basic Wi-Fi or Premium Wi-Fi.
Beginning November 17, 2020, the cruise line began including Basic Wi-Fi with every cruise ticket as part of Celebrity Cruises All Included fare. With the new ticket pricing, all guests on Celebrity will receive Wi-Fi, the Celebrity’s Classic Drinks Package, and gratuities included with your cruise fare.
Celebrity Cruise Wi-Fi Packages
Celebrity Cruises Basic Wi-Fi package provides access to web browsing, email, and messaging apps. It’s an excellent option for staying connected if you don’t need video calling, social media, or streaming.
It’s important to remember that the Basic internet package limits your internet usage. While you can browse for unlimited time, the cruise line throttles internet speeds and blocks access to several websites, including social media and streaming services.
Basic Wi-Fi on Celebrity Cruises costs $20 per person per day but is free when you book through the Always included fare.
Passengers who require access to streaming services, social media, or video calls should consider upgrading to Premium.
Upgrading to the Premium Wi-Fi Package allows you to access the same web functions included with the Basic Wi-Fi with video chat, social media, and streaming.
In August 2023, we sailed to Alaska on Celebrity Equinox. Alaska is known to have slower internet speeds, as satellite internet providers less service it. But, thanks to Starlink internet service, we could stream Netflix, Amazon Prime, and Spotify without issue.
The Premium Wi-Fi package costs $35 per person per day. If you purchase the Always included fare, you can upgrade to the Premium package at a discounted rate.
You can upgrade from basic to Premium, which costs $13 per person per day when upgraded before the cruise or $15 per person per day when upgrading the package on the cruise ship.
How Fast is Celebrity Cruises Wi-Fi?
While on Celebrity Equinox, I tested the internet speeds of the Premium Wi-Fi to see how it compares to other cruise lines.
I conducted several speed tests throughout the cruise, using SpeedTest.net on my laptop and Android phone. I ran tests at different times of day to account for the time of day and the ship’s position.
I consistently found download speeds of 10-15 Mbps, similar to sister cruise line Royal Caribbean’s Voom internet at sea. Remember that I tested the internet speeds in Alaska, which has slower internet connections than the Caribbean, Bahamas, or Mediterranean.
Passengers sailing in the Caribbean have reported speeds as high as 50 to 100 Mbps.
Thanks to Starlink’s internet service, the Wi-Fi speeds on Celebrity Cruises are exceptionally fast. We could stream Netflix, Amazon Prime, and Disney Plus from our balcony in Alaska.
We did notice that some videos and movies took slightly longer to buffer than we are used to. However, the internet service was better than expected for a moving cruise ship sailing in the middle of the ocean receiving internet from a satellite.
How to Upgrade to Premium Wi-Fi?
If you’ve booked your cruise with the Always Included package and want to upgrade from Basic Wi-Fi to Premium, you can do so from the Cruise Planner.
The upgrade charge is $13 – $15 per person per day. It’s important to note that you can only make the upgrade from your cruise planner once you have paid in full.
Alternatively, you can upgrade the internet package once you are on the ship. Simply visit Guest Services, and they will help get you set up.
If you have any issues connecting to the onboard Wi-Fi, Guest Services is more than happy to help you connect your device.
Is It Worth Upgrading to Premium Wi-Fi?
If you already have the basic internet package through the Always Included cruise fare, you may wonder if upgrading to Premium Wi-Fi is worth upgrading at $13 per person per day when purchased before the cruise.
Upgrading to Premium costs $91 per person for a 7-day cruise.
If you wait until you’re on the ship to upgrade, it’ll cost $15 per person per day. Or $105 for a 7-day cruise.
You can upgrade your internet package by Celebrity Cruises Contact Center before your cruise or visit the iLounge when on the cruise ship.
If you plan to video chat, use social media, or stream videos, music, and audio, you’ll want to consider upgrading to the premium package. If you want faster internet speeds, upgrading before sailing is best to get the cheaper rate.
Cruise lines, like Celebrity, throttle internet speeds on the lower tier packages. Further, the cruise line blocks social media sites and streaming services for Basic Wi-Fi users. If you want full internet service, you should upgrade to Premium.
We always upgrade to the Premium package. The premium internet plan has faster internet speeds and makes it more enjoyable to browse the web.
Bottom Line: Celebrity Cruise Internet Package
If you’re new to cruising, you might be surprised at the steep pricing for internet access. Further, the internet speeds won’t be as fast as you are used to getting back home.
Web pages take longer to load, and videos are not always crystal clear HD. But we could access Netflix, Amazon Prime, and Disney Plus. We were even able to video chat with friends and family back home.
That said, Celebrity Cruises’ internet speeds are on par for the cruise industry. And the addition of Basic Wi-Fi with the Always Included fare makes it cheaper than ever to stay connected at sea.
Is Wi-Fi Free on Celebrity Cruise?
Eligible guests who choose the “Always Included” fare receive the Basic Wi-Fi package free of charge.
The Basic Wi-Fi package provides unlimited internet use for basic web browsing, email, and messaging.
How Much is Premium Wi-Fi on Celebrity?
Premium WiFI on Celebrity Cruises is $35. Passengers can upgrade from the Always Included Basic internet service to Premium Wi-Fi for $20 per person per day.
Passengers can upgrade before their cruise through the online Cruise Planner or in person at guest services.
Can I Use My Cell Phone on a Celebrity Cruise?
Yes. You can use your cell phone on a cruise ship, just as you would on land.
However, you may be charged roaming rates by your internet provider. Some wireless carriers offer cruise packages to help you avoid roaming fees on cruise ships.