Princess Cruises MedallionNet WiFi: Speed Test and Review

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Man on a cruise connecting to Princess Cruises MedallionNet Internet on a laptop

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Princess Cruises promises guests the “best internet at sea.”

But is it really the best? And how fast are MedallionNet internet speeds?

We’ve tested Princess Cruises MedallionNet WiFi to determine if it lives up to the name. Read our review on Princess’ internet plans.

Princess Cruises WiFi Plans and Prices

Man on a cruise connecting to Princess Cruises MedallionNet Internet on a laptop

MedallionNet WiFi starts at $24.99 per device per day when purchased before sailing. Platinum and Elite Captain’s Circle members receive a 50% discount on all internet packages.

You can expect to pay a higher price for the internet plan if you purchase it on the ship.

Princess Cruises offers some of the lowest wifi prices in the cruise industry.

Still, you can get it even cheaper!

Guests who purchase the pricier Princess Plus fare receive free drinks, gratuities, and wifi. You’ll pay more for the Princess Plus or Princess Premier package. But the added perks make Princess Plus worth it.

Princess Plus includes free WiFi, gratuities, and a Princess Cruises beverage package.

How Does MedallionNet Work?

How MedallionNet® Works | Princess Cruises

Before discussing the speed of Princess Cruises WiFi, it’s essential to understand how MedallionNet works.

Cruise ships often travel to remote destinations around the globe and spend vast amounts of time far away from land-based cell phone towers. For this reason, cruise ships rely on satellite connections to keep passengers connected at sea.

In the past, cruise ships connected to satellites in geostationary orbit – up to 22,000 miles (36,000 kilometers) from the Earth. Although radio waves travel at the speed of light, the distance means up to 240 milliseconds of travel time.

It may not sound like much, but consider that your home internet likely has a connection speed below 30ms.

What makes Princess Cruises MedallionNet WiFi so fast?

Princess Cruises partners with Starlink to provide high-speed internet to guests. Starlinks low earth orbit satellints provide faster internet speeds, reduced latency, and much more bandwidth.

Internet speeds on Princess cruises aren’t as fast as you’re used to back home, but they are fast enough to browse the web, use social media, and stream movies.

How Fast is Princess Cruises MedallionNet WiFi?

Family Using Princess Cruises MedallionNet WiFi on their phone in cabin

We conducted several speed tests during our Caribbean cruise on Regal Princess to accurately measure MedallionNet’s internet speed.

We found average download speeds of 5.3 Mbps and upload speeds of 1.2 Mbps.

We conducted our speed tests multiple times daily to get the most accurate data sample.

In our experience, MedallionNet Wifi provides similar internet speeds compared to other mainstream cruise lines.

However, it’s important to note that the internet speeds aren’t as fast as you might be used to back home. The onboard WiFi is great for basic web browsing, emails, and messaging, but you will notice pages take slightly longer to load.

Further, while you can video chat and stream movies, TV, and music, don’t expect 4k video.

That said, for a cruise ship traveling in the middle of the ocean, Princess Cruises provides incredible internet speeds.

How Do You Access the Internet on Princess Cruises?

Accessing the MedallionNet internet is a straightforward process. Just follow the steps below to get your device connected in minutes.

  1. Open your device’s WiFi settings and select the MedallionNet WiFi connection.
  2. After connecting, you’ll be automatically redirected to the login page.
  3. Sign in using your cabin number and birthdate.

If, for some reason, your device won’t connect to the ship’s internet, visit guest services for assistance.

MedallionClass Wearable and App

Passengers on a on a Princess cruise ship by the pool with medallionclass bracelet
(Photo Credit: Princess Cruises)

Unsurprisingly, Princess Cruises offers fast internet speeds thanks to Starlink’s internet service. Every ship in Princess’ fleet is equipped with OceanMedallion – the cruise line’s award-winning wearable device program.

OceanMedallion replaces traditional room cards with a wearable that provides passengers with touchless boarding, room access, locating family on the ship, ordering food and drinks, and making purchases around the vessel.

The OceanMedallion wearable and accompanying app create a more personalized experience for passengers.

With thousands of passengers simultaneously using the technology, Princess cruise ships require a serious internet connection.

Final Thoughts

Princess Cruises MedallionNet WiFi provides comparable internet speeds among mainstream cruise lines.

While not as fast as you’ll find at home, the internet connection works perfectly fine for web browsing, emails, and messaging. It’s even fast enough to video chat back home and stream videos from Netflix, Amazon Prime, and YouTube.

Marcello De Lio
Marcello De Lio

Marcello's been cruising since he was 12 years old. He loves the freedom that cruising provides, meeting new people, and exploring amazing new ships. Marcello created High Seas Cruising to share his passion for cruising and travel with readers and grow a community of passionate voyagers.

16 Comments

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  1. Enchanted Princess cruise in the Caribbean today. Internet speed between 1.5mps and 2.5mps. No video calling and no chance playing games. Not the 12mps rumoured. I would prefer honesty rather than hype.

    • Princess Cruises used to have the fastest internet at speed. But with other cruise lines implementing Starlink satellite internet, their internet speeds have fallen behind.

      Despite that, they continue to tout their “fast” internet speeds. I think it’s only a matter of time before they partner with a faster satellite provider and slow cruise WiFi becomes a thing of the past.

  2. I was recently on a Carribean cruise aboard the Enchanted Princess over Thanksgiving this year. The Medallion Net service seemed okay at first but every time that I tried to access my email on either Yahoo or Gmail, the service bogged down tremendously, most often preventing me from even logging in to retrieve my emails.

    I have sense booked new cruises for next fall and currently there is no options to add Medallion Net Wi-Fi to my bookings. Princess is planning on hiking the cost of their services in February, and I am guessing that they are not showing any options until their new rates go into effect. I am an elite member of Princess Cruise Lines and have 25 cruises under my belt. I believe that the new Medallion Net Wi-Fi today is inferior to what I have experienced in the past and now soon, will have to pay even higher fees for the service. It’s my opinion that by promoting the service to many more passengers by making it part of their Plus and Premium packages is causing an overload to their available bandwidth.

    • It’s true that internet speeds used to be faster. Today, more people connect to satellite internet, but the number of satellites hasn’t kept pace. This means that the limited bandwidth is divided amongst more people. It’s not just cruise lines but other ocean vessels, airplanes, and remote regions connecting to satellite internet.

      Some cruise lines have been vocal about this issue. And several low-earth orbit internet providers are starting up. The low earth orbit satellites are faster because the connection doesn’t have to travel as far. The hope is that internet speeds will drastically improve in the near future as cruise lines make deals with the new satellite providers.

    • Thanks for this information… I am taking my first Princess cruise on the Enchanted Princess in a couple of weeks, can’t wait… do you have any more hints and suggestions?

  3. Hi Marcello,
    Thanks for you excellent article.
    I am currently on the Majestic Princess cruising around New Zealand.
    I was getting between 0.03M and 0.51M download. (Using Googles Speed Test) (I can supply screen captures if required)
    On the Internet Cafe PC, the speed was even slower!
    Doing anything useful on the internet is impossible.
    (Outlook does not work – Times Out)
    I asked the IT manager about the slow internet speeds.
    He said that there was nothing he could do to fix it.
    He also advised that around the Caribbean the internet was fast. (Not much use to me!)
    For a 13 day cruise I paid more than I do for my monthly home 100M service. (As Elite I used to get Free Internet, but sadly no more).
    I have cruised with Princess for over 10 years, and this is the slowest I have seen!!!

    • That must be an incredible cruise. New Zealand and Australia are on my bucket list, but I haven’t had a chance to sail there yet.

      I was in Alaska over the summer and experienced similar speeds, especially further north. It’s unfortunate, but the internet speeds outside of the Caribbean are extremely slow. Even in the Caribbean, internet speeds are far slower than many are used to at home.

      I’d love to add those screen captures to the post and give you the photo credit. If you don’t mind me adding them, you can send them to marcello@highseascruising.com.

  4. Thanks for explaining why the internet is slower in Alaska. I was on the Majestic Princess a few weeks ago and not only was it very slow, we kept losing the Wi-Fi altogether. Hopefully, these newer satellites will make a big difference. Thanks again!

    • I was in Alaska last month. It’s incredible how slow and unreliable the internet is a day or two after leaving Seattle/Vancouver. That should change shortly, thanks to newer technology.

  5. I once heard that the princess ships throttle high bandwidth users so they don’t hog all the bandwidth for everyone else. Is there any truth to that?

    • To my knowledge, cruise lines throttle the bandwidth for all passengers. Most cruise lines rely on satellites in medium earth orbit or geosynchronous orbit. These systems have high latency, and limited bandwidth, forcing cruise lines to limit the bandwidth per device.

      This will hopefully change in the future as cruise lines make the switch to low-earth satellite internet providers like Starlink.

  6. We went to Alaska in June on the Ruby Princess and streamed content from YouTube. The speed was pretty good.

  7. Sorry, I had the exact opposite experience on Ruby Princess on an Alaskan cruise. Internet speed was between 12 and 36 kbps (yes K, as in poor dial up speeds!). This was on a phone, laptop and even one of their own Internet cafe computers. Horrible wifi!!!

    • I am sorry to hear about your experience. The internet speeds we measured were on our sailing in the Caribbean. Unfortunately, internet speeds are slower in Alaska because there isn’t coverage from medium-earth orbit satellite providers. In Alaska, Princess cruise ships switch to the high earth orbit satellites which have less bandwidth and slower internet speeds. Hopefully, this will change soon with SpaceX’s Starlink system looking to get approval for use on cruise ships.